Published by ServiceNow on 2020-07-23 6o56v
What is ServiceNow Classic? The ServiceNow app for iOS is designed to change the way people work in the enterprise by delivering a modern service experience to everyone in the organization. It offers a mobile-first experience that allows s to take action immediately and securely, collaborate directly with the people that matter, and get the context they need with activity streams and push notifications. The app also provides instant notifications and real-time updates on Apple Watch, access to enterprise Service Catalog, and actionable information and dashboards through mobile integration.
1. • Decisions at a Glance: With Apple Watch you can get instant notifications and realtime updates without ever taking your iOS device out of your pocket.
2. NOTE: To take advantage of the fully native capabilities on your iOS device, you must be connected to a ServiceNow Geneva instance or newer.
3. • Workflows On-The-Go: Access your enterprise Service Catalog or make approvals on the way to your next meeting, directly from your iOS device.
4. Stop relying on antiquated, disparate technologies and deliver a modern service experience to everyone in your organization.
5. • Get The Full Picture: With activity streams and push notifications, get the context you need and know exactly what’s going on the moment it happens.
6. • Performance Analytics: Mobile integration empowers s with actionable information and dashboards directly from your iOS device.
7. • Connect & Presence: Stop killing productivity with email and collaborate directly with the people that matter, when it matters the most.
8. • Incident Management: Take action immediately and securely, with a mobile-first experience designed for you and your team.
9. Change the way people work in the enterprise with the new ServiceNow app for iOS.
10. Liked ServiceNow Classic? here are 5 Business apps like Business Inspiration Classics; Grow Classic 2017; Mattermost Classic; Flow Classic;
Or follow the guide below to use on PC:
Select Windows version:
Install ServiceNow Classic app on your Windows in 4 steps below:
on Android: Android
- Incident Management: Allows s to take action immediately and securely with a mobile-first experience designed for them and their team.
- Connect & Presence: Enables s to collaborate directly with the people that matter, when it matters the most, and stop killing productivity with email.
- Get The Full Picture: Provides s with activity streams and push notifications to get the context they need and know exactly what’s going on the moment it happens.
- Decisions at a Glance: Offers instant notifications and real-time updates on Apple Watch without ever taking the iOS device out of the pocket.
- Workflows On-The-Go: Allows s to access their enterprise Service Catalog or make approvals on the way to their next meeting, directly from their iOS device.
- Performance Analytics: Empowers s with actionable information and dashboards directly from their iOS device through mobile integration.
- The app is a solid platform that can be configured to meet an organization's needs.
- Color themes, logos, menus, and more can be changed to deliver a good experience.
- More focus should be given to helping engineers/s flesh out the basic OOB package, such as through a guided setup.
- The app sometimes presents the Service-Now instance list instead of the list of cases, and errors can occur.
- The app has not been updated to the whole screen on iOS 11.
- The UI is not very -friendly, and updating a ticket can be difficult.
- The app is essentially a web app to view tickets, and requires pinching to zoom on most elements, making it a poor experience for on-the-go use.
- The app needs to allow for opening and editing tickets with just a thumb, and needs to be updated and fixed to be more usable.
Not Mobile Friendly!
Room for improvement, but solid if you make the effort.
Does not recognize my credentials
Overhaul needed
PC Apps 
